HOW DO I PLACE AN ORDER?
On the SHOP page you can select the map of your choice and the preferred size. Then add it to your shopping cart. Then go to CHECKOUT and arrange your payment. Once the payment is in order, you will receive an email with a confirmation.
CAN I ALSO ORDER MORE MAPS?
Of course you can. Add them to your shopping cart and when you are done, proceed to checkout.
I GET AN INVOICE?
Yes, once the order is completed and payment is received in full you will receive an invoice by mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
You can pay through PayPal (also possible with creditcard if you do not have a PayPal account) or transfer the money to us by bank transfer.
WHAT ABOUT VAT AND TAXES?
All prices on the site include 21% VAT. VAT is listed separately on your invoice. Any additional charges or taxes such as customs and import charges are for your own account.
THE MAP DOES NOT MEET MY EXPECTATIONS? NOW WHAT?
In our terms and conditions you can read what to do if you want to return a map, and how long it takes before you get your money refunded.
DO I HAVE TO PAY FOR THE RETURN OF A MAP?
The cost for returning an order is on your own account. Make sure you pay the correct return shipment. Returns with insufficient postage will not be accepted.
HOW FAST ORDERS ARE SENT?
Orders are basically sent within 3 – 5 working days after your full payment has been received by F1CIRCUITMAPS.com.
CAN I ALSO HAVE MY ORDER DELIVERY TO ANOTHER ADDRESS?
Yes that is no problem. You can adjust your address at checkout.
WHAT ARE THE SHIPPING COSTS?
It depends on where the packet should be sent. This is indicated automatically at checkout.
WHAT PAPER IS USED FOR THE MAPS?
The maps are printed on 250gr / m2 wood-free satin-finished glossy paper in full colour for a better quality of the black print.
I HAVE A COMPLAINT. NOW WHAT?
If anything is not to your liking, please contact us by email: firstname.lastname@example.org. Describe clearly what your complaint is and state your name and address.
WHAT HAPPENS TO MY PERSONAL INFORMATION?
Your personal information will only be used to process your order and to keep you informed of Atelier Blue and associated companies and websites.
WHERE CAN I FIND THE TERMS AND CONDITIONS OF F1CIRCUITMAPS.COM?
You can find the terms and conditions here.